Terms of service

While we make every effort to ensure our Website is as accurate, current, complete or error-free as possible, unless we are at fault, we are not liable for any inaccuracies or errors which are beyond our reasonable control. 

Please note that the information on this page relates to our www.GleesonJewellery.com website.

Product Disclaimer:

Every reasonable effort has been made to reflect actual colours accurately; however, due to variances between monitors, colours cannot be guaranteed. On occasions, there may be differences between the product's appearance in the photograph and the item in-stock. The products shown may not be the actual size. If you have any doubts about the colour, size or any other specification of the goods you wish to order, we recommend you contact us before placing an order on the Website. Jewellery boxes and packaging of shipped items may differ from images used to display goods on this website. We do our very best to ensure we accurately portray all our products to you.

Order Acknowledgment and Acceptance of orders

1. The steps required to create the Contract between you and us are as follows:
   1. You place an order on the Site by adding the selected Good(s) to your Shopping Cart and completing the online checkout process. The display of Goods on the Site does not constitute an offer to sell them as described or to sell any goods at all. By completing the online checkout process, you are making an offer to buy incorporating these terms.
   2. When your order is placed with us at the end of the online checkout process, we will e-mail you to acknowledge that we have received your order. This order acknowledgement does not, however, mean that your order has been accepted by us.
   3. We may send you an e-mail to say that we do not accept your order. This is typically for the following reasons:
      • the Goods are not available;
      • we cannot obtain authorisation of your payment;
      • you are not permitted to purchase the Goods; and
      • there has been an error by us on the pricing or description of the Goods.
   4. All orders are subject to acceptance and availability. If the item you have ordered is unavailable from stock, we will contact you by email or telephone (if you have provided these details), and you will be offered the option of waiting until the item is available or cancelling your order. 
   5. All prices are inclusive of VAT at the current rates and are correct when entering the information. However, we reserve the right to change prices without prior notice. 
   6. We will only accept your order when we send you a confirmation/shipment email, forming a binding contract. Any Goods on the same order that we have not confirmed in an order confirmation to have been dispatched do not form part of that contract. We reserve the right to decline any order without giving a reason.
   7. You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of our terms and conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your shopping account and/or your personal information.
   8. Whilst we endeavour to ensure all prices are correct at the time of publication, we reserve the right to reject an order should there have been a material error in the price advertised at the time of order.